Customer steamed over ‘dry’ chicken

OKEECHOBEE — When Deputy Daniel Eng went to a local restaurant it wasn’t to place an order but, instead, to get an unhappy customer to move away from the drive through window.

The Okeechobee County Sheriff’s Office (OCSO) deputy stated in his report that the customer was unhappy about getting some “dry” chicken from the Kentucky Fried Chicken eatery on U.S. 441 South.

And while four pieces of the eight-piece order had already been eaten, the customer was demanding the restaurant give her eight pieces of chicken or all of her money back.

“The customer came in yesterday (Aug. 29) with four pieces of the order and the receipt, but left before she got her food. She came back in today (Aug. 30) and wanted the eight pieces (her full order) or her money back,” stated the deputy’s report.

The restaurant’s manager then told the unhappy customer that she could receive a refund but only for the four pieces she returned.

While sitting at the drive through window the unhappy customer explained to Deputy Eng that she bought the chicken then found out it was dry after half of the eight-piece order had been eaten then thrown away.

She went on to reportedly tell the deputy she only brought half of the order back to the eatery because she was supposedly told by a KFC employee that she would receive a full refund, even though she only had half of her original order.

“She was just upset,” stated Deputy Eng, adding that she wanted a phone number so she could call KFC headquarters.

The deputy went on to indicate in his report that the customer won’t have to worry about getting “dry” chicken in the future.

“I informed (her) she was trespassed from KFC and if she returns she could be subject to arrest,” stated the deputy.

Deputy Eng went on to point out that the customer understood and agreed to not return.

Eric Kopp is a staff writer for the Okeechobee News

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